Hank Luhring,
Founder & Chief Executive Officer

• Hank studied Computer Science and Human Factors at Old Dominion University.
• He has been a software application developer for over 20 years and has experience in DEC-10 COBOL, PDP-11 User-11, FoxPro, Access, Visual Basic, SQL Server and Active Server Pages (ASP) and others.
• In 1979, Hank founded a company that provided timesharing and application development services for school districts in northern California.
• Back at home in Virginia, Hank started Luhring & Associates, a custom software development company whose clients included Norfolk Southern, Volvo, and White's Nursery.
• In 2000, Hank decided to write a Web based tracking application using SQL Server as the database. This product became IssueTrak.
• Hank enjoys supporting his two sons at high school marching band events.

Douglas Christian,
Chief Operating Officer

• As chief operating officer, Douglas oversees sales, marketing, finance and admin for IssueTrak, Inc.
• Prior to his role as COO, Douglas served as the Product Manager for IssueTrak, Inc
• Douglas graduated summa cum laude from Capella University with a major in Information Technology
• Hobbies include Gracie Jiu Jitsu and riding motorcycles

Steve Anderson,
Co-Founder & Business Development Partner

• Steve has served in a variety of capacities since the inception of the company, including Vice President of Sales, and Director of Marketing.
• Prior to joining IssueTrak, Steve held management positions at Volvo North America.
• A native of New York, Steve graduated with honors from Old Dominion University with majors in both Information Technology and Finance.
• Steve is married with one child. He enjoys reading and Mixed Martial Arts.

LaDonna Beauregard,
Vice President of Development

• LaDonna was engaged by IssueTrak as a consultant in 2001 and enthusiastically joined the ranks full time several months later. She has since coordinated the development of most major releases and add-on modules for our company. She is now responsible for overseeing development, quality assurance and technical documentation of our product as well as all internal applications used here at IssueTrak.
• Always eager to learn more about our clients, LaDonna has been known to lure unsuspecting prospects and customers alike into telephone conferences, dinner engagements and extended email conversations just to grill them about their issue tracking needs. She is adamant that this information is the secret to developing software that reflects what our clients feel is important in an issue tracking product. A self-confessed chocoholic, she often claims to be in this just for the chocolate -- playfully making grandiose promises to clients in return for the promise of a large chocolate payoff. The chocolate rarely materializes but many of her promises do.
• LaDonna has much admiration for the talents of the IssueTrak development team. She routinely brags about the dedication and heart her elite team puts into developing our software. She then explains that they give her Hershey kisses to say that. "I'm trained like a dog" she admits.