You can easily customize IssueTrak’s issue submit form to meet the unique needs of your organization.

Search issues based on a variety of criteria including issue type, priority, status, submitter, date and specific word or phrase.

At a glance the executive dashboard allows you to turn your data into insight to make faster, more informed decisions.

Provide two levels of access to knowledge base articles. Your support staff can assist in creating and distributing information and your customers will have immediate access to necessary information.

Auditing program “TrakPC” gathers hardware and software information
about a user’s machine and automatically sends the data back to IssueTrak via HTTP.

Create projects and project teams and track issues and time spent on projects.

Report Writer gives users the ability to create and run reports quickly and efficiently.