Issuetrak 17.2 introduces several feature improvements to keep your operations humming along this holiday season:
- Stay organized with additional fields for any Organization points of contact
- Primary POC field
- Secondary POC field
- Tertiary POC field
- Enjoy our UI enhancements to “Search Issue” that improve your ease of use
- Rename the Billing Module to suit your usage
- Fly through tickets with our overall product performance enhancements
- Stay safe with our regular attention to application security
17.2’s Improvements
Additional points of contact fields for Organizations.
Sort your points of contact within organizations with newly added fields! You can now set Primary, Secondary, and Tertiary points of contact for Organizations and contact the right people at the right time.
UI improvements to the issue search
17 brought about incredible UI and UX changes for your modern ease of use—and we haven’t stopped. 17.2 continues to offer an improved user interface to the issue search, so you can continue enjoying an updated user experience.
Rename Billing—any way you want
For those who’ve added our Billing Module, you now have the ability to rename the entire module to a label that best suits your usage.
- For instance: If you use Billing primarily for minor office supply tracking, simply edit the module name from “Billing” to “Inventory”.
Performance Improvements
We’ve been hard at work to keep Issuetrak as user-friendly as possible! With some issue-related code refinements, we continue to offer significant performance improvements to any feature related to issues, issue visibility, and permissions.
Notes for Customers
On-Premises
If you’re ready to download Issuetrak 17.2, you can get the new release, review upgrade instructions, and see our release notes by clicking here (Issuetrak Support Site credentials required).
Cloud
You'll receive this update automatically on December 10th after 10 p.m. ET and Test sites will be upgraded December 3rd after 8 p.m. ET. Otherwise, please contact the Support team if you'd like to request a test site or use the new version sooner.
- 757-213-1351
- Support@issuetrak.com
