It’s time for another Traktip! You may have heard about our newest product release, Issuetrak 12.0. This update comes packed with valuable new features, including our updated login screen, which now supports over 10,000 characters for text, HTML, and more. While branding and customization options were limited on the login screen before, now admins have…

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Over the years, we’ve published several blog posts on the topic of school districts, specifically regarding school transportation departments. Issuetrak is a widely used solution for school transportation issues — many of our customers use the software to organize, manage, and track incident reports, accident logs, and complaints and comments from various sources. If you…

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A little less than three months after the global coronavirus pandemic placed America under a nationwide quarantine, the country is beginning to reopen its doors. At the time of writing this post, all 50 states are in the process of reopening or will begin the process shortly. People are beginning to return to work, and…

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Issuetrak 12 is here, bringing with it a new feature that we’re excited to talk about today — AD FS Compatibility. What’s AD FS, why is it important, and why should you be excited about using it with Issuetrak? Don’t worry — we’ll explain everything: What is AD FS?   AD FS stands for Active…

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You’ve been asking for it for a long time, and we’re finally excited to announce: Issuetrak now has a Round Robin issue assignment feature! Our team has been working hard to develop and implement this brand-new feature into the product. No more work-arounds — you’ll be able to make Round Robin assignments directly within Issuetrak…

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Keeping track of outgoing payments and ensuring that creditors receive their checks in a timely manner — these are the tasks that an Accounts Payable department deals with daily. Organizations rely on the diligence of their AP departments to stay in good standing with their vendors and contractors, keep up with travel expenses, and more.…

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Water, gas, electric: utilities are an essential part of every home, and utility companies work around the clock ensuring that lights turn on, sinks flow, stoves operate, and more. With so many accounts for each utility provider to keep track of, organization becomes a priority. But even the most diligent company can experience slip-ups now…

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It’s time for another Traktip! We’ve covered Issuetrak’s Auto-Assignment feature in previous Traktips, but before now there was never a way to inactivate your Auto Assignment rules. It was necessary to delete the rules that you no longer wanted in your Issuetrak site. In our recent update, Issuetrak 11.12, we released Auto Assignment inactivation. This…

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Hello everyone. We wanted to take this opportunity to address some changes in leadership we’ve had recently at Issuetrak. At the end of March 2020, Issuetrak’s founder, Hank Luhring, retired from the company. He had been working tirelessly on growing Issuetrak and building it into the amazing company that it is today for over 25…

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