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  ⟵ Back to Customer Stories Issuetrak Helps Stafford County Keep Student Transportation Feedback Organized “Now we’re able to keep tabs and know that things have been resolved.” Barry Sudduth, Stafford County Director of Transportation Transporting an average of 18,000 students on a daily basis to the division’s 32 schools is no small task, and…

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Keeping track of outgoing payments and ensuring that creditors receive their checks in a timely manner — these are the tasks that an Accounts Payable department deals with daily. Organizations rely on the diligence of their AP departments to stay in good standing with their vendors and contractors, keep up with travel expenses, and more.…

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  ⟵ Back to Customer Stories LCPS Uses Issuetrak for Around-the-Clock Complaint Management The Transportation Department at Loudoun County Public Schools transports over 60,000 students to and from their classes every day. With such a high volume of children traveling on buses daily, it’s essential that the district provides an easy, quick, round-the-clock way for…

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  ⟵ Back to Customer Stories Issuetrak Keeps Transportation Running Smoothly for Newport News Public Schools With 28,000 students and over 300 bus drivers in the Newport News, VA school district, managing the transportation department can be a huge undertaking. That’s why Shay Coates, Director of Transportation for Newport News Public Schools, depends on Issuetrak…

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  ⟵ Back to Customer Stories Sunrise TechnologiesSheds Light on Customer Support Sunrise Technologies is a Microsoft partner that specializes in providing solutions and customer support for organizations using Microsoft Cloud programs such as Microsoft Dynamics AX and Microsoft Dynamics 365. Based in North Carolina, the organization also has divisions in Europe and Asia and…

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  ⟵ Back to Customer Stories BakerRipley Manages Requests and Paperwork with Issuetrak “Issuetrak has really created a great opportunity for our company to automate our workflow […]” Jeanine Cepon-Geier, BakerRipley BakerRipley is a Texas nonprofit organization focused on providing struggling communities with opportunities for success. The organization brings resources, education, and connection to over…

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  ⟵ Back to Customer Stories Auburn universityoptimizes help desk operations with issuetrak “Customer service is the best. [The support team] respond(s) promptly and will work through any problem or concern you have with professionalism.” Andrew Stadler, Harbert College of Business Customer Overview The Harbert College of Business operates out of Auburn University in the…

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  ⟵ Back to Customer Stories Bellisio Foods uses issuetrak to make help desk operations more efficient Bellisio Foods is a food manufacturing facility based in Minneapolis, Minnesota. The company prides itself on providing high-quality and convenient frozen meals and ingredients to customers across the United States. Their facility co-packs for other brands in addition…

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  ⟵ Back to Customer Stories southwest power pool uses issuetrak to keep the lights on for 18 million Customer Overview Southwest Power Pool (SPP) is responsible for distributing electricity to 14 states. Founded in 1941 in Little Rock, AR, they’re a Regional Transmission Organization that supplies power to grids across the American Midwest. “We…

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  ⟵ Back to Customer Stories Spartanburg Community College gives A+ for support Business Challenge Spartanburg Community College (SCC), located in the Upstate area of South Carolina, is a public, suburban, two-year comprehensive, open-admission institution of higher education with five campuses spread across Spartanburg, Cherokee, and Union counties. They needed a better ticket management system…

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