If your organization receives and responds to feedback, complaints, or submissions in any form, what do you use to capture those comments? If you’re using email or phone calls, are you staying organized? If you utilize some sort of form, does it link up directly to software you can use to begin resolving the submitted…

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Over the years, we’ve published several blog posts on the topic of school districts, specifically regarding school transportation departments. Issuetrak is a widely used solution for school transportation issues — many of our customers use the software to organize, manage, and track incident reports, accident logs, and complaints and comments from various sources. If you…

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A little less than three months after the global coronavirus pandemic placed America under a nationwide quarantine, the country is beginning to reopen its doors. At the time of writing this post, all 50 states are in the process of reopening or will begin the process shortly. People are beginning to return to work, and…

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Keeping track of outgoing payments and ensuring that creditors receive their checks in a timely manner — these are the tasks that an Accounts Payable department deals with daily. Organizations rely on the diligence of their AP departments to stay in good standing with their vendors and contractors, keep up with travel expenses, and more.…

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On January 31, 2020, the UK officially left the European Union. This kickstarted a transitional time called the “implementation period” where new trade agreements will be forged, rules updated, and details hammered down. At the end of that period, new trade rules will be in effect and UK businesses will be accountable for observing the…

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The Issuetrak Finance department handles a number of processes for the company, including processing transactions with customers and making administrative updates internally. With a wide span of both internal and external customers, keeping track of tasks, accounts, and daily maintenance can quickly get overwhelming. That’s why the team turns to Issuetrak to help them stay…

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Dealing with a school bus accident is never ideal, and school transportation departments take great care to prevent these incidents from ever happening. But even with all of the planning and precautions in the world, the unexpected can still happen — and if there’s no infrastructure in place to deal with the incident, your team…

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When your organization is young and small, purchasing software to assist with your day-to-day processes such as issue tracking and workflow management can cause needless frustration. Trying to get by without issue tracking software could spell costly disaster for your team when problems begin slipping through the cracks. However, dropping a large sum of money…

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