Effective on December 31, 2020, Issuetrak will no longer be continuing development for Internet Explorer 11. After this date, new Issuetrak functionality released in our updates may not work in Internet Explorer, and no minor bugs or cosmetic issues will be fixed for Internet Explorer. If you are currently using IE 11, we recommend you…

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Issuetrak 12 is here, bringing with it a new feature that we’re excited to talk about today — AD FS Compatibility. What’s AD FS, why is it important, and why should you be excited about using it with Issuetrak? Don’t worry — we’ll explain everything: What is AD FS?   AD FS stands for Active…

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You’ve been asking for it for a long time, and we’re finally excited to announce: Issuetrak now has a Round Robin issue assignment feature! Our team has been working hard to develop and implement this brand-new feature into the product. No more work-arounds — you’ll be able to make Round Robin assignments directly within Issuetrak…

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Hello everyone. We wanted to take this opportunity to address some changes in leadership we’ve had recently at Issuetrak. At the end of March 2020, Issuetrak’s founder, Hank Luhring, retired from the company. He had been working tirelessly on growing Issuetrak and building it into the amazing company that it is today for over 25…

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At Issuetrak, we take privacy and data protection very seriously. We know that security and safety are top concerns for those who use our product and visit our website. So we want to assure you that we take all of the appropriate measures to protect our privacy and data. And we want to be transparent…

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We have exciting news: last week we proudly released Issuetrak 11.4!  This update comes full of User Interface improvements, specifically within the System Settings menu. The look and feel of the menu has been standardized and improved for this update. Some specific changes include: Left-aligning the page content, rather than centering it, for ease of…

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Issuetrak takes your privacy and data protection seriously. We know that security is top of mind for all of our customers and website visitors. So we want to assure you that we continue to take all the appropriate measures to protect your privacy and data. Below you’ll find links to the policies we’ve updated as…

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