The Issuetrak Finance department handles a number of processes for the company, including processing transactions with customers and making administrative updates internally. With a wide span of both internal and external customers, keeping track of tasks, accounts, and daily maintenance can quickly get overwhelming. That’s why the team turns to Issuetrak to help them stay…

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Here at Issuetrak, we’re dedicated to providing each and every one of our customers with the best customer service possible — including our internal customers. Issuetrak’s IT team has the vital task of getting the rest of the company online, providing us with the equipment to do our jobs, and troubleshooting any technical errors that…

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When your organization is young and small, purchasing software to assist with your day-to-day processes such as issue tracking and workflow management can cause needless frustration. Trying to get by without issue tracking software could spell costly disaster for your team when problems begin slipping through the cracks. However, dropping a large sum of money…

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Exciting news — we’ve just released a brand-new version of Issuetrak! Issuetrak 11.6 is now available and we can’t wait for you to see our most recent updates. Read on to find out what’s new, what’s changed, and how you can get Issuetrak 11.6 for your organization. Update: Incoming Email Our Development team has been…

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Whether your end users are customers or members of your own organization, collecting and analyzing feedback remains essential to providing excellent customer service. Keeping an ear open to comments not only earns your users’ trust, but it puts your team in a position to understand and manage problems all the more quickly. Running your survey…

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You’re dedicated to giving your clients the best service possible, and that requires a simple and efficient way to collect feedback. Perhaps you’ve been relying on email to field comments up until now, but as your organization and customer base grows, you’ll soon find that using an inbox simply won’t cut it. Still, switching from…

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You’ve been meaning to switch from emails and spreadsheets to a dedicated issue tracking solution for some time — but the idea of taking the plunge has you hesitating. The process of choosing, implementing, and managing issue tracking software can be an enormous hassle, costing mental energy, money, and time. Questions abound: How do you…

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  Issuetrak helps make lives easier — just ask Hajna Moss Fishburne, co-owner of Bilancio Luxury Management. “I would give Issuetrak a 10!” says Fishburne. Before Issuetrak, she found herself struggling to keep up with the variety of space, employee, and equipment issues that would pop up at her organization day-to-day. With multiple sites to…

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What’s ‘issue tracking software’? If you’ve never heard this phrase before, you may not be aware how these applications can benefit your organization. Issue tracking software solutions help teams work more quickly, streamline everyday processes, and keep issues from slipping through the cracks. Sound interesting? Here are the top 7 things you should know about…

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