What is a workflow? Workflows are a series of steps or a process that needs to be completed to finish a goal. The steps could be linear or could contain complex branching. We deal with workflows in some capacity every day, whether it’s the processes we deal with at work or the steps we take…

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As a society, we strive to be as productive as possible — but the shortest path to optimum efficiency isn’t always clear. People thrive in different working environments and productivity “tricks” are rarely one-size-fits-all, complicating efforts to increase focus and improve output at work. Despite these challenges, every workplace can benefit from an efficient software…

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BakerRipley is a Texas nonprofit organization focused on providing struggling communities with opportunities for success. The organization brings resources, education, and connection to over half a million low-income residents throughout the state every year. Their services include disaster recovery, career guidance, educational assistance, and much more. With over 70 offices offering various types of assistance…

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You’ve heard the old saying: “If you want something done right, do it yourself.” This sentiment still rings true for many tasks, but with the rapidly expanding scope of modern technology, it’s just as likely there’s software out there that can do the same thing as well as (or better than) a human can. Automation…

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For engineers and manufacturers, controlling change processes involves more than thinking about the software impacts common in IT. They have to think about impacts to their production lines, equipment downtime, delivery schedules, employee safety, and more. Any type of change request, if not managed properly, can be slow to implement, full of errors, and lacking in visibility.…

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January 28, 1986. The Space Shuttle Challenger disintegrates 73 seconds after launch, killing all seven crew members, including teacher Christa McAullife. In the months following the disaster, the Rogers Commission Report criticized the decision process that allowed the launch, overriding the concerns of the engineers that made the faulty O-rings.[1] This seems like a grave…

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Southwest Power Pool uses Issuetrak to manage workflow processes and customer support. Customer Overview Southwest Power Pool (SPP) is responsible for distributing electricity to 14 states. Founded in 1941 in Little Rock, AR, they’re a Regional Transmission Organization that supplies power to grids across the American Midwest. “We ensure the reliable supply of power, adequate…

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Patient safety and comfort should be a hospital’s top priority. When a patient has a negative experience at a hospital or needs to voice a concern about the quality of their care, it’s important to have a system in place for case management and timely responses. Using an effective hospital complaint software for streamlining processes…

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Inefficient processes are a drain on manufacturing productivity and effectiveness. Every manual task and poorly planned workflow represents lost time and increased chance for human error. A process management solution such as Issuetrak provides all the automation and governance needed to ensure that internal workflows operate with optimal efficiency. Customized processes Manufacturers have countless workflows…

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Every business, including manufacturing companies, runs on a complex system of processes. When those processes break down, trouble starts brewing. Whether they’re missed opportunities for organizational efficiency or significant operational disruptions, problems stemming from poor workflow management principles can impede optimal business operations. Business process management can help alleviate workflow issues by introducing a healthy…

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