Facilities maintenance, preventative maintenance, facilities management - all of these things require one software tool to handle any scheduled or impromptu requests coming your way. If you're in charge of maintaining a facility, Issuetrak software can cut down the noise and keep all your work orders streamlined and attended to.
Typical Organizations That Benefit from Facilities Management Software
- On-premises operations that need to maintain data on-site
- Manufacturers in aerospace or automotive products who routinely maintain manufacturing assets within their facilities, like pumps, HVAC, chillers, and boilers
- Specialists in commercial installation and maintenance such as for refrigeration seals, hinges breakage, drawers, walk-ins, air curtains, refrigeration compressors replacement, etc. These companies may have hospitals, supermarkets and restaurants as their customers.
- Defense and space engineering companies who conduct preventative maintenance on hardware, equipment, and facilities, especially when traveling to various locations for field repairs or upgrades
- Government or private utility departments looking to maintain pumps, tanks, heavy equipment, fleet assets and recreational parks
- Medical device repair companies
- Field maintenance businesses servicing clients in both the manufacturing industry and retail commercial industry. This can range from maintenance on industrial equipment at a manufacturing plant, to commercial automatic systems like electric, hydraulics, and pneumatics maintenance at a coffee shop.
- Institutions in need of an improved Human Resources ticket management system to track incoming ticket information related to IT, such as assignees, subject, status, and other notes.
Top Capabilities of Preventative Maintenance Software
If you’re just starting out your search, or if you’re a seasoned professional in need of an improved system, these are the most-requested features and capabilities of field maintenance software:
- Work order management and task-associations to track technicians’ assignments and work order completion
- Ability to pull reports from the work order software
- Tracking maintenance histories, managing assignments and repairs, tracking due dates and placing reminders for workers, as well as completion.
- Scheduling preventive maintenance on equipment and assets, such as restoring and tracking the expected lifetime, depreciation, and maintenance history
- High security standards for confidentiality, such SOC 2 certifications
- User-friendly interface for quick operations in the field
- Routine scheduled maintenance
- Asset management to track information about groups of assets
- Advanced reporting on work orders in order to debrief clients on what work was done on their assets
- An all-in-one solution that can handle most if not all of the above
Reasons Organizations Start Looking For Software Solutions
Organizations looking for facilities maintenance management software are often ready to graduate to the next level and expand their business, scope, and customer base. These businesses know that in order to expand, they need a better way to systematize requests, and they are often trying to leave behind painful histories of disorganized or outdated methods.
Many organizations seek facilities maintenance software because:
- They are hoping to expand locations, their business scope, and their clientele base.
- They need a system to become more structured, organized, and proactive with their clients in order to expand their business.
- They are trying to evolve beyond spreadsheets, email or manual data tracking.
- They generally are "reactive" to problems, resorting to emergency maintenance for their clients rather than having a system in place to be proactive.
- They don't have any way of scheduling maintenance or tracking histories for issues that occur or recur.
- They don't have a professional reporting database to debrief superiors and customers about work orders when they perform maintenance.
Best Facilities Maintenance Software: The Issuetrak Advantage
Everything in this article comes from the words and perspectives of customers and prospects who’ve come to Issuetrak for a solution.
Issuetrak’s facilities maintenance software has advantages over its competitors for many reasons:
Versatile software for any industry.
Issuetrak doubles up as field maintenance software, facilities maintenance software, scheduled maintenance software, asset management software, and more.
Issuetrak on the go
You can use Issuetrak from your desktop, laptop and mobile to enable all your field technicians to update their work orders on the go. Do you have technicians working from tablets? Click here to get in touch with our product expert to learn how you can configure Issuetrak as an app.
All your tasks in one
Issuetrak’s system is adept for your most-wanted tasks, like scheduling preventive maintenance, tracking due dates, and placing reminders on an automated timeline.
Software that scales with SMB growth
If you’re looking to emerge from a non-operating system, Issuetrak serves growing organizations with necessary and scalable features to help you track and manage your maintenance process. Configuring your Issuetrak site(s) alongside are experts gives you an added advantage. Not only can you build your site from scratch to your specifications; we will also advise you on the best setup to ensure you can easily scale your site features to match your business needs and future growth. Our data services helps with data migration, including importation of issues, knowledge base articles, projects, and much more. Click here to learn more about the data services we offer.
Suitable for Large Enterprises
Larger companies will benefit in their operations using Issuetrak’s highly configurable software, using the features they need most to execute tasks efficiently and position themselves for further growth.
Issuetrak serves small and mighty businesses to large-scale enterprises - and we're not limited to just one usage or industry. Organizations in the government, contracting, manufacturing, finance, health, transportation, and education sectors trust us to track issues in any number of departments. See how Issuetrak can handle accounting, asset management, scheduled maintenance, compliance regulations, and more. Speak with our product experts today.