Air-gapped organizations have extremely segmented networks that are not linked to other networks through the Internet or dedicated connectivity.
These environments are usually created for heightened data security and data compliance requirements. Its zero-connectivity tolerance means organizations with air-gapped networks cannot rely on traditional pull networks or Cloud connectivity to safeguard their data warehouse.
This is why air-gapped environments pair well with on-premises software solutions.
The Best Ticketing Software for Premise Deployment
Certain regulatory and compliance requirements for air-gapping require caution:
- Air-gapped organizations harbor classified data and are extremely security-conscious.
- They are compliance-forward, such as with SOC and NIST.
Data Security with On-Premise Software
Most customers have the choice of going with either cloud or on-premises software. On-premises deployment offers data control, compliance, and security. It’s also the only option that can work in air-gapped environments. For companies with air-gapped networks, the choice is clear.
Air-gapped networks that implement on-premises software can achieve the next level of data security preservation. But how do you choose the best on-premises solution for your air-gapped organization?
Air-Gapping Challenges
A number of software companies no longer offer on-premises deployment and have transferred their product completely to the Cloud. This has left fewer and fewer options for air-gapped organizations.
Air-gapped organizations still struggle with:
- Finding vendors who still offer on-premises deployment.
- Finding software products can work natively in their air-gapped environments with zero phone-home outsourcing components.
Additionally, it’s very challenging to correlate air-gapped network data with the rest of an organization’s IT infrastructure.
Organizations with air-gapped networks are more sensitive to cyber dangers and need a hyper-secure software product that:
- Is capable of running natively in their air-gapped network.
- Protects their adherence to regulatory and compliance requirements
Given the challenges that air-gapped networks must overcome, it’s important to assess the best on-premise solution for the needs of your organization.
Choosing the Best On-Premise Software for Air-Gapped Networks
When choosing the right on-premises software, it’s important to consider these factors:
- Seek on-premises software that operates natively in your air-gapped environment, such as Issuetrak.
- Make sure the application provides extensive controls and permissions settings to help you mitigate risk and improve day-to-day management with accuracy and comprehensive visibility.
- Ensure it comes with upgrade and deployment tools that allow you to stage application updates per your deployment schedules and guidelines.
- Opt for a flexible software product that works well in various industries. A product that can expand with your organization’s growth over time will provide lasting value across teams.
Issuetrak is Compatible with Any Air-Gapped Network
Issuetrak works natively out of the box in any air-gapped environment.
- Issuetrak’s native abilities with no phone home component and full compatibility with air-gapped networks differentiates us from other on-premises providers.
- We’ve specially architected the application’s on-premises deployment tools to work securely in any environment, whether for air-gapped networks or other data-conscious businesses.
- Our team understands the bureaucracy behind air gapping, and is prepared and skilled to offer dedicated concierge support to customers who are under air-gapping restraints.
- We prioritize security within our application and generally as a business.
Our upgrades and licensing support air gapped networks.
- Most upgrades ping to a server to deliver a license. However, businesses concerned with air-gapping never want any outsourced elements for fear of data leaks. Issuetrak’s on-premises application can operate without external sources. Any “phone home” components can be disabled and are not critical to our product’s operability.
Cloud is pervasive, but Issuetrak’s on-premises offering is here to stay.
- Issuetrak values data security and respects the needs of organizations that require air-gapping. Unlike Jira or Spiceworks, Issuetrak will never deprecate its on-premises offering and will never force organizations to adapt their entire operation to the cloud. Data-conscious sectors don’t have to worry about the increasing number of computing vendors forcing them to the cloud.
“On-premises is important to our customers and to us. We will continue to support it. If our customers have compliance and regulation expectations to own their data, we can support that, and we won’t ever force them to change.”
Customer Case Study: Air-Gapping Finds Success with Issuetrak On-Premise Software
Institutions with air-gapped network setups never need to fear being forced into an unfit solution. Issuetrak’s on-premises solution is one-of-a-kind because it works natively in any air-gapped environment, will never be deprecated, and will continue to be adaptable to your needs. Try Issuetrak’s on-premises solution today and maintain total control of your data and security compliance.
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