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Issuetrak Blog

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All Company Culture Complaint Management Customer Stories Customer Support Help Desk Issue Tracking Issuetrak Software Solutions Traktips Updates
Complaint Management

Transform Your Customer Support with Issuetrak's Complaint Management Softw...

Table of Contents The Plight of Modern Customers: Why Traditional Support Systems Fail How...

March 6, 2024
New Release

Issuetrak 16.4 Quick Notes Attachments and Note Printing

Aside from squashing the usual bugs and improving application performance and security, 16.4 comes...

February 13, 2024
Help Desk

Better Than Freshdesk: Issuetrak is the Best Freshdesk Alternative

Freshdesk offers many of the same features as Issuetrak help desk software. So why should you...

February 2, 2024
Competitors

HappyFox vs. Issuetrak Comparison Guide

Issuetrak Has a Lot in Common with HappyFox—But Provides More Bang for Your Buck Feature to...

January 22, 2024
Updates

Issuetrak 16.3: Quick Notes

We’re very excited to kick off a new productive year with the long-awaited Quick Notes! Our 16.3...

January 9, 2024
Help Desk

10 Best Help Desk Software: Buyer's Guide

Communication is at the center of most businesses—or at least it should be. According to Capterra’s...

November 30, 2023
Issuetrak

16.2 Release: Asset Management and Multi-Select Issue UDFs

Issuetrak 16.2 has arrived—just in time for “spooky season” with some scary-good improvements! With...

November 2, 2023
Company Culture

Issuetrak Staff Award and Recognition: September 2023

At Issuetrak, we value giving our teammates any opportunity to exercise their transferable skills....

October 23, 2023
Customer Support

Issuetrak, Zendesk, Jira: How Much Should You Pay for Support?

How Much Should You Pay Software Vendors For Support? Support should be included in your vendor...

October 10, 2023
Issue Tracking

5 Tools to Help You Achieve Automation Greatness

Automation transforms business outcomes. Stop struggling with spreadsheets. Save your help desk...

September 20, 2023
Integrations

Issuetrak + Zapier: A Recipe for Success

A New Direction for Integrations It’s 2023 – apps need to communicate with each other. Inter-app...

September 14, 2023
Software Solutions

Jira vs. Issuetrak: A Full Comparison in 2023

Between Jira and Issuetrak, you may wonder which software is better suited to your help desk. Jira...

August 24, 2023