It’s time for another Traktip!

With the recent release of Issuetrak 10.0, the Rich Text Editor was completely revamped to give you one that was more user-friendly and offered better handling of tables and HTML.

When enabled, you can set default fonts and sizes to be used system-wide within your issue notes and descriptions. On each individual note, you can add HTML links, tables, or make your notes in bold red fonts if necessary.

To enable the new Rich Text Editor:

  1. Navigate to Administration > System Settings > System Defaults
  2. In the Note Default section, check the box next to “Use Rich Text Editing”
  3. Select your default font family and default font size
  4. Click Update

If you already had rich text enabled, when you upgrade to Issuetrak 10.0, the new editor will automatically be replaced. Going forward, when submitting, editing, or closing issues, your notes and description will have the following menu in the note box:

Drag and Drop Images

Do you have a screenshot or other image you need to include in the issue? Previously you had to upload it using the embed link within the Rich Text Editor or attach it like a regular attachment. With the new Rich Text Editor, you can simply drag your image into a note or the issue description. Once there, you can resize or move it around as needed.  In this example, I’ve pulled the Issuetrak logo into a new note.

Once you save your note, the image will display with any note text you added.


As always, if you have any questions or would like to see this in action via a quick demo, I’m happy to help!