Issuetrak User Conference 2019 · September 18th - 19th · Downtown Norfolk, VA

Wednesday, September 18th

Time Session
7:45 - 9:00Registration and Breakfast
9:00 - 9:45CEO Keynote:
Getting to Know You
A keynote speech from our CEO kicks off the conference! Learn about Issuetrak’s year in review and what’s to come for the company. After, you'll have an opportunity to discover how other attendees use Issuetrak and gain some new ideas for your own organization.
10:00 - 10:45Trak Your Data:
Issuetrak Queries & Reports
Get hands-on experience with Issuetrak experts on building queries and reports. You’ll learn all about how to turn your queries into reports formatted to group data just the way you need it!
11:00 - 11:45Ask an Expert!Stop by our informational stations and spend some one-on-one time with our Issuetrak experts! Chat with our Support and Pro Services teams, watch a Sales demo, learn more about Reporting and Business rules, see live UI/UX testing, and get up close with Power BI integrations.
1:00 - 1:45Connect Your Issues:
Using Projects, Global Issues, and more
Learn the ins and outs of the Global Issues feature, which allows you to link similar issues together for organization and efficiency. You’ll also learn how to leverage the Projects feature to group and report on related issues.
2:00 - 2:45Issue Visibility:
Keep Everyone On the Right Trak
At last year’s conference, we gave a detailed presentation on the layers of visibility in Issuetrak. In this session, we’ll be working on a hands-on activity that gives you a chance to think through your own site’s visibility configuration. At the end, you’ll know exactly how to segment issues within Issuetrak!
3:00 - 3:45This Issue's on Fire:
Escalations and Automation
Automation and escalations are key features that help customers streamline workflows and get their teams running more efficiently. In this hands-on session, you’ll learn how Business Rules can help you work with issues. Build your own set of escalation rules that you can apply to your Issuetrak site!
4:00 - 4:45What You Need to Know About Webforms:
Case Studies and Demo
Learn about Issuetrak’s new Webforms feature and how it can facilitate better, more detailed issue submissions. We’ll walk you through a few case studies of how Webforms have helped our customers and show a live demo of their capabilities!
5:00 - 6:00Chugga Chugga Chew Chew:
All Aboard Happy Hour!
Join us for a networking happy hour at one of the incredible bars at the Main hotel!

Thursday, September 19th

Limited Time Offer

Get $50 off Group Tickets

Take $50 off each ticket when you book for three or more!
Don't miss out! Register TODAY!