Issuetrak for Issue Tracking
Issue tracking software that simplifies ticket and issue management for your team.
/it-lp/issue-tracking-hero.png?width=535&height=930&name=issue-tracking-hero.png){kind=tracking}
/it-lp/error.png?width=512&height=512&name=error.png)
Software that boosts productivity.
How does issue tracking software work?
Issue tracking software systems allow you to identify, report, document, and resolve issues without having to rely on archaic paper checklists or spreadsheets.
Issuetrak consolidates everything you need in one place, reducing chaos and repetitive work. Issues, requests, email correspondence, knowledge base articles - it's all here!
And with features like notifications and scheduled reporting, all necessary stakeholders get to stay in the loop as issues go from problem to solution.
/Gradients/gradientIS1.webp)
Trusted by customers you know
/cs-lp/logos-bw-1050.png?width=1050&height=80&name=logos-bw-1050.png)
Intuitive issue tracking software at a price that sings.
The right software solution should handle the tedium of issue management without breaking the bank. With plans starting as low as $26 per agent and all features available at every tier, this is the solution you've been looking for.
/Icons/recurring-issues.png?width=512&height=512&name=recurring-issues.png){kind=icon}
Scheduled Issues
Schedule submissions for issues that occur regularly, like process reviews, system maintenance, etc.
/Icons/assignment.png?width=512&height=512&name=assignment.png){kind=icon}
Auto Assignment
Route issues based on issue type to ensure your experts tackle the issues they're best at.
/Icons/process.png?width=512&height=512&name=process.png){kind=icon}
Workflows
Build workflows that escalate open or idle issues, so nothing goes untouched for too long.
/Icons/templates.png?width=512&height=512&name=templates.png){kind=icon}
Issue Templates and Quick Notes
Templates ensure issues are pre-filled and Quick Notes makes the addition of repetitive documentation a breeze.
/Icons/mutli-channel.png?width=512&height=512&name=mutli-channel.png){kind=icon}
Omnichannel Submission
Allow users to submit their issues via browser, email, or custom webforms.
/Icons/tournament.png?width=512&height=512&name=tournament.png){kind=icon}
Round Robin
Use Round Robin-enabled groups and auto-assignments to ensure your issues fall into the right hands.
/Icons/notification-bell.png?width=512&height=512&name=notification-bell.png){kind=icon}
Notifications
Let Issuetrak take on the burden of updates by automatically sending notifications based on specific events like issue submission, added notes, and more.
/Icons/reporting.png?width=512&height=512&name=reporting.png){kind=icon}
Reports and Dashboards
Stay on top of issue trends and manage risk by running custom reports and keeping an eye on our at-a-glance dashboards.